by Benjamin Ellis | Mar 31, 2017 | Announcements, Leadership, Management
What if you could have a machine that could create an infinite (or at least unlimited) improvement in your business? Let’s call it “The Infinite Improvement Machine“. Sounds interesting perhaps? Intriguing even? But perhaps you are feeling a little...
by Benjamin Ellis | Nov 28, 2016 | Announcements
We are pleased to announce that earlier this year SocialOptic completed our Cyber Essentials certification, and that we are also IASME certified. We chose the Cyber Essentials certification to support our G-Cloud approved supplier status, and IASME to provide a...
by Benjamin Ellis | Jan 29, 2016 | Announcements, Management
Every month folks from the Institute of Directors meet in Guildford to tackle a business topic in some very active discussion groups over coffee, and a hearty breakfast. This month’s topic was “selling matters” – and if you run a business you know that it...
by Benjamin Ellis | Jun 18, 2015 | Announcements, Surveys
Non-response is a big topic in survey design and management, and also quite a convoluted and complex one. The following is our learning over the last half-decade or so, and provides some background that helps in understanding “no answer” and...
by Benjamin Ellis | May 30, 2014 | Announcements, Leadership, On the road
I had the opportunity to along to the Responsive Organisation Unconference in London, where I lead a session and attended many others – more about those in a later post. The discussions during the day started a chain of thoughts about organisation structure,...
by Benjamin Ellis | Apr 14, 2014 | Announcements
By now you will almost certainly have read about the recent “Heartbleed” bug that affected many services across the Internet. Like many others, we were notified of the vulnerability early last week and patched our servers within the hour. As a precaution,...
