Non-Responses in Surveys – NA Problem

Non-response is a big topic in survey design and management, and also quite a convoluted and complex one. The following is our learning over the last half-decade or so, and provides some background that helps in understanding “no answer” and “non-response” in surveys. Non-response Bias – The Bigger Picture Firstly, although it isn’t the main topic […]

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Surveys Feedback and The Big Yak

Last weekend was The Big Yak –  there’s a post about the full event over on the Redcatco blog and a round-up on the IC Crowd site. For the second session of the morning, I facilitated a session on surveys and feedback, or as Katie Marlow put it: “Evaluation & feedback in the clown room, separating the […]

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