by Benjamin Ellis | Mar 30, 2023 | Announcements, Leadership, Surveys
I vividly remember the first time that I spoke about the theory of planned behaviour (TPB) in the context of organisational transformation. It was almost two decades ago at a conference for communications professionals. The room was packed, and as I explained the...
by Chris Trim | Jan 24, 2023 | Surveys
Imagine for a moment, you’re stuck at home, ill, and when you turn on your computer, hoping to find out what’s going on in the world, you find the mouse has broken. You decide to browse online anyway but find that your once favourite websites don’t work properly now...
by Benjamin Ellis | Jun 18, 2015 | Announcements, Surveys
Non-response is a big topic in survey design and management, and also quite a convoluted and complex one. The following is our learning over the last half-decade or so, and provides some background that helps in understanding “no answer” and...
by Benjamin Ellis | Jun 29, 2013 | Surveys
Last weekend was The Big Yak – there’s a post about the full event over on the Redcatco blog and a round-up on the IC Crowd site. For the second session of the morning, I facilitated a session on surveys and feedback, or as Katie Marlow put it:...
