Introduction
SocialOpti are committed to upholding the highest ethical standards and promoting social value in all aspects of our operations. We recognise the importance of addressing modern slavery and human trafficking. This statement outlines our commitment to preventing modern slavery and human trafficking, and the steps we are taking to ensure they do not exist within our business or our supply chains.
Organisational structure
SocialOptic is a registered company in the United Kingdom, established in 2009. We specialise in delivering secure, cloud-based software and services that help organisations capture feedback to inform better decisions. We publish this statement voluntarily, in line with our commitment to responsible business practices. We review our turnover annually to assess whether Section 54 of the Modern Slavery Act 2015 becomes applicable, and will update this statement accordingly.
Policy statement
SocialOptic unequivocally condemns all forms of modern slavery, including forced labour, human trafficking, bonded labour, and child labour. We have a zero-tolerance approach to such practices. Our approach is set out in our Supplier Management Policy, which forms part of our Integrated Management System.
Our supply chain and risks
Our supply chain is primarily focused on cloud infrastructure, professional services, and support services. Whilst we consider the overall risk of modern slavery to be low due to the nature of our suppliers, we recognise that no supply chain is risk-free. Key risks we manage include: limited visibility of material sub-contractors, reliance on global cloud providers, and the potential for higher risk in some specialist or offshore services. We actively monitor these risks as part of our ongoing due diligence.
We reference our expectations of suppliers via the Good Business Charter, alongside our Supplier Management Policy, to ensure they align with our ethical standards.
What we’ve done since our last statement (Continuous Improvement)
Since our last statement in August 2023, we have strengthened our approach by: Updating our Supplier Management Policy to include explicit clauses on Ethical Sourcing, Prompt Payment, and Modern Slavery; embedding a risk-based approach to modern slavery due diligence; and ensuring evidence gathered through this process is recorded against supplier records in our Vendor Register.
Due diligence, monitoring and effectiveness
We assess modern slavery risk as part of supplier due diligence and ongoing monitoring, with the level of scrutiny determined by the supplier’s risk tier. For Medium and High tier suppliers, and those operating in sectors or jurisdictions we identify as high risk, we may request a modern slavery risk assessment, self-declaration, or other reasonable evidence. For critical or important suppliers, we also consider material sub-contractors.
Training and awareness
All employees receive modern slavery training as part of their induction, with refresher training provided at least annually. This ensures colleagues can recognise potential indicators and understand how to raise concerns promptly.
Reporting concerns
Concerns relating to modern slavery can be raised in confidence in accordance with our Code of Conduct Policy. Suppliers are required to notify SocialOptic without undue delay if they become aware of any actual or suspected incident of modern slavery relating to work performed for SocialOptic, or relating to any material sub-contractor used to deliver that work. We take a victim-centred approach to any concerns raised. Where appropriate, matters are escalated via our Exception Process and, where required, recorded and actioned via updates to the Adoptech Risk Register in line with ISO/IEC 27001:2022 Clause 8.2. Where required by law, we will report matters to the relevant authorities.
Action and compliance
Where non-conformance is identified, we take proportionate corrective action, which may include agreeing a remediation plan or, where necessary, terminating the relationship in accordance with the relevant contract. We are committed to learning from any incidents to prevent recurrence.
Our plans for improvement
Over the next 12 months, we will: review and, where necessary, refine the modern slavery risk factors we use in supplier profiling; ensure all Medium and High tier suppliers have their modern slavery due diligence status recorded in the Adoptech Outsourcing/Vendor Register; and continue to embed the 2025 statutory guidance across our processes. We will also review whether to register this statement on the GOV.UK Modern Slavery Statement Registry as part of our ongoing commitment to transparency.
Conclusion
Our modern slavery statement reflects our unwavering commitment to ensuring that modern slavery has no place in our operations or supply chains. We firmly believe that by taking a strong stance against modern slavery, we contribute to a fairer and more just society. We will continue to work diligently to ensure that our business remains free from any association with this crime. We aim to make a positive impact and be an exemplar of responsible business practices in the technology sector.
Approval and review
This statement has been approved by the CEO and will be reviewed at least annually. It is published at https://socialoptic.com/modern-slavery-statement/ and is made available to stakeholders on request.
Benjamin Ellis
Managing Director
SocialOptic Ltd
18th August 2026