Enhancing Surveys – New in SurveyOptic
The past month has seen over 50 new features and improvements delivered, but the main focus was across three key areas: enriching survey Factor-based analysis, time-saving workflow automations and efficient operations for contact management. Here is what...Updates to GOV.UK Pay
On 2 June, the Government Digital Service announced that Adyen would take over from Stripe as the payment provider behind GOV.UK Pay, covering local authorities, police forces, the armed forces and the rest of the non-Crown public sector. Around 1,000 services are...
How Computers Learnt to Read
Why a 1980’s algorithm from Cambridge still matters There’s a moment which anyone who’s worked with survey data at scale will recognise: when you realise that the numbers alone aren’t enough. The scores tell you something has changed, but it is...
SocialOptic Appointed to NHS SBS Patient/Citizen Communication Framework for Patient Experience
SocialOptic has been appointed as a supplier on the NHS Shared Business Services Patient/Citizen Communication Framework Agreement for Lot 5 – Patient/Citizen Experience, including the Friends and Family Test.
