Are you speaking my language?
An obvious, but often missed, aspect of accessibility for surveys is translation. If the people you are asking don’t speak your survey’s language, or it is a second or third language for them, then you have put up a significant barrier to getting the...Enhancing Surveys – New in SurveyOptic
The past month has seen over 50 new features and improvements delivered, but the main focus was across three key areas: enriching survey Factor-based analysis, time-saving workflow automations and efficient operations for contact management. Here is what...
How Computers Learnt to Read
Why a 1980’s algorithm from Cambridge still matters There’s a moment which anyone who’s worked with survey data at scale will recognise: when you realise that the numbers alone aren’t enough. The scores tell you something has changed, but it is...
SocialOptic Appointed to NHS SBS Patient/Citizen Communication Framework for Patient Experience
SocialOptic has been appointed as a supplier on the NHS Shared Business Services Patient/Citizen Communication Framework Agreement for Lot 5 – Patient/Citizen Experience, including the Friends and Family Test.
