Announcements

Everybody PANIC!

What if you could have a machine that could create an infinite (or at least unlimited) improvement in your business? Let’s call it “The Infinite Improvement Machine“.  Sounds interesting perhaps? Intriguing even? But perhaps you are feeling a little skeptical? Now is the time for drastic measures: unprecedented rates of change, highly competitive markets, the whole […]

Read More

IASME and Cyber Essentials Certified

We are pleased to announce that earlier this year SocialOptic completed our Cyber Essentials certification, and that we are also IASME certified. We chose the Cyber Essentials certification to support our G-Cloud approved supplier status, and IASME to provide a structure for our information assurance governance as we continue to grow. The IASME standard follows the […]

Read More

Sales – Why Selling Matters

Every month folks from the Institute of Directors meet in Guildford to tackle a business topic in some very active discussion groups over coffee, and a hearty breakfast. This month’s topic was “selling matters” – and if you run a business you know that it definitely does! Selling is a word that almost universally creates […]

Read More

Non-Responses in Surveys – NA Problem

Non-response is a big topic in survey design and management, and also quite a convoluted and complex one. The following is our learning over the last half-decade or so, and provides some background that helps in understanding “no answer” and “non-response” in surveys. Non-response Bias – The Bigger Picture Firstly, although it isn’t the main topic […]

Read More

New Models of Organisation

I had the opportunity to along to the Responsive Organisation Unconference in London, where I lead a session and attended many others – more about those in a later post. The discussions during the day started a chain of thoughts about organisation structure, specifically, how structure has been disrupted by technology and how technology might […]

Read More