by Benjamin Ellis | Aug 4, 2026 | Management
We have a saying at SocialOptic: “a few smart people and a thousand robots.” Initially, you might hear us using it to explain the automation behind our products, but it has a deeper, more significant meaning too; it’s a phrase which encapsulates our...
by Benjamin Ellis | Jul 28, 2026 | Announcements, Surveys
An obvious, but often missed, aspect of accessibility for surveys is translation. If the people you are asking don’t speak your survey’s language, or it is a second or third language for them, then you have put up a significant barrier to getting the...
by Benjamin Ellis | Jul 7, 2026 | Announcements, SurveyOptic
The past month has seen over 50 new features and improvements delivered, but the main focus was across three key areas: enriching survey Factor-based analysis, time-saving workflow automations and efficient operations for contact management. Here is what...
by Benjamin Ellis | Jun 18, 2026 | SurveyOptic
On 2 June, the Government Digital Service announced that Adyen would take over from Stripe as the payment provider behind GOV.UK Pay, covering local authorities, police forces, the armed forces and the rest of the non-Crown public sector. Around 1,000 services are...
by Benjamin Ellis | Jun 9, 2026 | Leadership
Every automation project and vendor turns up with the same promise: all of the gain, no pain. Install an app, press a button and the organisation digitises itself overnight, without anyone having to change a thing. Its a lovely idea, at least it would be, if it were...
