A Few Smart People and a Thousand Robots

A Few Smart People and a Thousand Robots

We have a saying at SocialOptic: “a few smart people and a thousand robots.” Initially, you might hear us using it to explain the automation behind our products, but it has a deeper, more significant meaning too; it’s a phrase which encapsulates our...
Are you speaking my language?

Are you speaking my language?

An obvious, but often missed, aspect of accessibility for surveys is translation. If the people you are asking don’t speak your survey’s language, or it is a second or third language for them, then you have put up a significant barrier to getting the...

Updates to GOV.UK Pay

On 2 June, the Government Digital Service announced that Adyen would take over from Stripe as the payment provider behind GOV.UK Pay, covering local authorities, police forces, the armed forces and the rest of the non-Crown public sector. Around 1,000 services are...