The Quality in Qualitative Data

The Quality in Qualitative Data

Online survey platforms have grown exponentially over the past 20 years or so, both in the number available in the market and the features and functionality of them. This growth has been fuelled by improvements to the development speed, processing speed and...
Digital Accessibility: Are We Doing Enough?

Digital Accessibility: Are We Doing Enough?

Imagine for a moment, you’re stuck at home, ill, and when you turn on your computer, hoping to find out what’s going on in the world, you find the mouse has broken. You decide to browse online anyway but find that your once favourite websites don’t work properly now...
Non-Responses in Surveys – NA Problem

Non-Responses in Surveys – NA Problem

Non-response is a big topic in survey design and management, and also quite a convoluted and complex one. The following is our learning over the last half-decade or so, and provides some background that helps in understanding “no answer” and...