by Caalie | Dec 20, 2024 | Announcements, SurveyOptic
It’s come to that time of year when the air is cool, the windows are frosty and we hope for the magic of snow (with no thought of the slush that comes after!). These times lead us to think back on what we’ve achieved and the journey we’ve taken over the last year,...
by Benjamin Ellis | Nov 21, 2024 | Announcements, Cloud Computing, Governance, Milestone Planner, Product, SurveyOptic
The 14th wave of the Crown Commercial Service framework G-Cloud went live earlier this month, and for SocialOptic, this is the 8th consecutive G-Cloud wave that our solutions have been approved on since we started on the framework in 2015. When it comes to working...
by Paul Harding | Nov 8, 2024 | Culture, Product, SurveyOptic
In the SocialOptic product team, Kaizen is a word that crops up frequently. It is a compound of two Japanese words that together translate as “good change” or “improvement”. We have ambitious plans, but balance this with little and often...
by Benjamin Ellis | Sep 24, 2024 | Knowledge Work
I took a moment at the start of the week to experiment with Google NotebookLM. It is an AI-powered tool designed to assist with research and note-taking, but what’s really gaining attention is its ability to transform documents into a podcast interview, where two...
by Benjamin Ellis | Sep 11, 2024 | Announcements, Event
On a sunny afternoon. No hang on, wait, this was the UK in September… After a torrential downpour that flooded the streets and shut local roads, the SocialOptic team gathered at Login Lounge, our home base, co-working space and amazing music venue, to celebrate a...
by Paul Harding | Jul 17, 2024 | Culture, Product, SurveyOptic
Culture On a typically rainy day in England, we in the product team at SocialOptic have plenty to smile about! Our culture of continual improvement underpins the way we work, and we are always looking to improve our products. We do this by listening to our...
by Benjamin Ellis | Jul 9, 2024 | Announcements, Culture
This year is our 15th anniversary. It feels simultaneously like just yesterday and a lifetime ago since SocialOptic went from an idea to a business with customers. I am profoundly grateful to those who have supported us along the way, and to those who encouraged me to...
by Caalie | Mar 26, 2024 | Surveys
To benchmark or not to benchmark – that is the perennial question when reporting organisational surveys. That is understandable as there are many compelling reasons, both for and against, and it can be a minefield to navigate, so let us lay out some pointers to help...
by Caalie | Mar 22, 2024 | SurveyOptic
If you’re starting to think about your scope 3 emissions reporting for the coming year, we can lend a helping hand when it comes to calculating employee commuting emissions, or even business travel. The nature of these mean they are more of a headache than some of the...
by Caalie | Mar 19, 2024 | HR, Surveys
Reduction in Force is a is a rather stale term for what is always a significant event, both for the organisation and for each individual involved, whether they are leaving or staying. High emotions, adrenalin and sleepless nights usually feature in the mix, and...
by Caalie | Feb 22, 2024 | Culture, Knowledge Work, Leadership, SurveyOptic
Default drivers and Culturalising Technology Understanding the meaning behind these two terms is profound when thinking about culture within a business and the role that technology has to play. Traditionally when reviewing business culture, areas such as leadership...
by Benjamin Ellis | Feb 9, 2024 | SurveyOptic
An important, but sometimes neglected step in the survey lifecycle is testing. Previewing and testing surveys is a critical part of the survey design process, helping to ensure a positive experience for respondents and higher quality data capture. There are many...
by Lara Holding-Jones | Feb 2, 2024 | Privacy, SurveyOptic, Surveys
Our customers roll out surveys aimed at many different audiences, ranging from their own employees to members of the public, external stakeholders, clients and many others. Therefore, each of our customers have slightly different needs and rules when it comes to...
by Chris Trim | Jan 25, 2024 | Big Data
As digital systems have become more powerful and critical in delivering our business processes, so too has the importance of their security. It can be easy to forget how much data is held within these systems, from business financial data and customer data, to...
by Benjamin Ellis | Jan 18, 2024 | SurveyOptic
For many of our customers, providing a fully accessible on-line experience is a legal requirement under The Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018, but for everyone it is something we recommend as best practice when...
