by Benjamin Ellis | Jun 18, 2015 | Surveys
Non-response is a big topic in survey design and management, and also quite a convoluted and complex one. The following is our learning over the last half-decade or so, and provides some background that helps in understanding “no answer” and...
by Benjamin Ellis | Jun 29, 2013 | Surveys
Last weekend was The Big Yak – there’s a post about the full event over on the Redcatco blog and a round-up on the IC Crowd site. For the second session of the morning, I facilitated a session on surveys and feedback, or as Katie Marlow put it:...