by Lara Holding-Jones | Feb 2, 2024 | Privacy, SurveyOptic, Surveys
Our customers roll out surveys aimed at many different audiences, ranging from their own employees to members of the public, external stakeholders, clients and many others. Therefore, each of our customers have slightly different needs and rules when it comes to...
by Benjamin Ellis | Dec 30, 2023 | Leadership
It has been an active year on the blog, so as 2023 draws to a close I’ve taken a little time to look back over the year. Taking time to review and capture what we’ve learned is a core value at SocialOptic, and part of the closed loop process we use to grow. This year...
by Benjamin Ellis | Jun 18, 2015 | Surveys
Non-response is a big topic in survey design and management, and also quite a convoluted and complex one. The following is our learning over the last half-decade or so, and provides some background that helps in understanding “no answer” and...