Bridging on-line and off-line

Bridging on-line and off-line

Over the past year I’ve been fascinated by the way business interactions and processes weave their way in-between the on-line and off-line worlds. Digital has become the default format for the majority of business data as so much of our interaction and data...

Creative Leadership

Outcome-based planning seems to attract a different type of leader. I had the opportunity to catch up with a few of our biggest Milestone Planner advocates on the phone today. I always come away from those discussions energised – they are a very different crew...

Anti-Social Business

Are businesses anti-social? And if they are, why are they? That was the topic for my talk at Social Media in Enterprise (#SMiE) at Cass Business School – with much thanks to David Terrar and Alan Patrick for putting on a great event. Social Media in the...