SurveyOptic offers the versatility of a self-service SaaS platform along with the option for a fully managed Surveys-as-a-Service solution. You can also draw on our expert services team as you need them, providing a hybrid solution where you need additional support when using self-service. Our team will work with you to create an effective question set, deliver the survey, and to design impactful, customised analysis and reporting.
Professional survey design
- Expert crafted surveys: Ensuring you ask the right questions, avoiding missteps even experts fall into.
- Rapid deployment: With the ability to migrate your existing data and surveys.
- Maximised response rates: Our nudge design strategies boost response rates and improve data quality.
- Branded customization: Our surveys reflect your organizational identity, fully customised to preserve your brand integrity and tone of voice, not just colours and fonts.
Broad platform support
- Adaptive and Responsive Interface make uses of advanced browser capabilities.
- Full WCAG AA conformance, providing the highest levels of accessibility.
- Surveys can be completed on a wide range of platforms and devices, and in multiple languages.
- Full mobile support, from legacy smart phones to the latest tablet devices.
- High performance, even on slow connections, ensuring an inclusive user experience.
Data Benchmarking and Analytics
- Comparative insights: Evaluate current findings against historical data or third-party sources.
- Data visualization: Detect trends and anomalies through powerful graphical representations.
- Automated reporting for action: Transform data into dynamic, insightful reports that drive strategy.
Our platform is backed by our service assurance to ensure 99.99% (four nines) 24/7 availability and continuous high performance (average page load is 1/5 of a second), and extensive documentation with an expert support team on hand to help you.