SurveyOptic – Online Surveys for Strategic Insight

SurveyOptic is our unique survey-driven insights platform that takes you far beyond traditional online surveys and polls, to deliver strategic insights for your organisation. Designed specifically to manage the full lifecycle from design, through testing and distribution, to analysis and reporting. SurveyOptic offers unparalleled functionality including benchmarking, segmentation, and in-depth diagnostics, tailored to people insights. Applications include culture audits, employee engagement, customer satisfaction, training effectiveness, team performance, clinical assessments, and public consultations. SurveyOptic enables you to improve your culture, your services and your brand by enabling you to quickly and easily identify shifts and variations in opinions and identify patterns in your data that are driving behaviour.

Flexible Deployment

SurveyOptic offers the versatility of a self-service SaaS platform along with the option for a fully managed Surveys-as-a-Service solution. You can also draw on our expert services team as you need them, providing a hybrid solution where you need additional support when using self-service. Our team will work with you to create an effective question set, deliver the survey, and to design impactful, customised analysis and reporting.

Professional survey design

  • Expert crafted surveys: Ensuring you ask the right questions, avoiding missteps even experts fall into.
  • Rapid deployment: With the ability to migrate your existing data and surveys.
  • Maximised response rates: Our nudge design strategies boost response rates and improve data quality.
  • Branded customization: Our surveys reflect your organizational identity, fully customised to preserve your brand integrity and tone of voice, not just colours and fonts.

Broad platform support

  • Adaptive and Responsive Interface make uses of advanced browser capabilities.
  • Full WCAG AA conformance, providing the highest levels of accessibility.
  • Surveys can be completed on a wide range of platforms and devices, and in multiple languages.
  • Full mobile support, from legacy smart phones to the latest tablet devices.
  • High performance, even on slow connections, ensuring an inclusive user experience.

Data Benchmarking and Analytics

  • Comparative insights: Evaluate current findings against historical data or third-party sources.
  • Data visualization: Detect trends and anomalies through powerful graphical representations.
  • Automated reporting for action: Transform data into dynamic, insightful reports that drive strategy.

Our platform is backed by our service assurance to ensure 99.99% (four nines) 24/7 availability and continuous high performance (average page load is 1/5 of a second), and extensive documentation with an expert support team on hand to help you.

Find out how SurveyOptic can provide insight into team progress, employee engagement and customer satisfaction for your business.

Set up a free consultation call