Archive for the ‘Milestone Planner’ Category

Plan on a Page and a more Fluid Stream

Monday, July 19th, 2010

At the end of last week, a number of new features went live in Milestone Planner. The first is a set of enhancements to the way that the timeline view is displayed. We’ve made the layout of milestones more efficient and aesthetically pleasing. That means you can now view plans more easily  even on slower machines with small screens – I’ve been using it quite happily on a Dell Mini 9 laptop that cost less than $200/£150.

More or Less Milestone Detail

The button at the bottom right of the screen now lets you switch between three different levels of display:
Milestone Plan Detail Button

  • Milestones with all details (name, owner, status and date).
  • Milestones with less detail (titles and status only).
  • Milestones with no detail (status only).

Simply click the button to step through the different modes. Clicking to the lowest level of detail, and zooming right out (using the ‘max’ zoom button) now means that you can see most plans on a single page:

plan on a pageWhich brings me on to another new addition: The time sweep now works backwards, and per workstream. You’ll notice that each workstream is slightly greyed out before the first and after the last milestones on each workstream, and that the area between the first milestone and the next milestone due is highlighted in blue. This makes it much easier to see how each workstream is progressing. You can still see the overall time sweep up in the date bar (just under the dates).

Focusing the Activity Stream

The Professional Edition’s Activity Stream could always be focused, by clicking on a milestone or workstream name, or on the image of anyone in the plan. Now this process also happens automatically. When you click on a milestone to edit it, or drag it to a new date, the activity stream will focus down on the history of that milestone. When you complete your change, it reverts back to showing all the recent changes in the plan. Similarly, when you edit a workstream, it will focus on the changes within that work stream.

As ever, feedback and suggestions welcome either here, via twitter, or via the usual feedback link!

Doug Richards talking Entrepreneurship and Collaboration

Monday, June 28th, 2010

Last week I caught Doug Richards, known from Dragon’s Den, and now the School for Start ups, at The Centre for Creative Collaboration. He was talking about Entrepreneurship and creativity. I’m sharing what he said here because the majority of Milestone Planner users are innovative, entrepreneurial businesses.

“The first thing is: There is a presumption that entrepreneurship is about science and technology, whereas entrepreneurship, in large part, as far as I can tell, is about friction. It’s about collision. It’s about things running into each other. It’s about two people sparking off of one another, and not solely in the areas of science. In fact, I would say it is more so in the creative arts. One of the things that I really find quite astonishing, coming from California in particular, is the prediliction we have for assuming that the great new innovative entrepreneurs are in large part flowing out of universities, direct from the science labs, when in fact they are sneaking out of most of our art colleges, without any due regard for the any of the provenance that they might have…”

“…but I do know that entrepreneurship is largely successful when people collide. That is – and you guys are choosing to use the word collaboration, I would use other words that are slightly more violent, because I like to see people forced into an incubation, into collision with each other – because it is out of those creative tensions that interesting ideas come, and quite frankly functional projects; things that you can do something with.

“Whether they are for a social entrepreneurial outcome, an artistic outcome, or an entrepreneurial outcome, it makes no difference. The goal is to take people who are wrapped up in their passion and to find ways to express that passion, whether it is through a social route, or through an economic route. And, interestingly enough, I believe that’s all entrepreneurship, because at the end of the day you cannot solely depend on others to bring things to the world, you have to bring things to the world yourselves.

The bold text is my emphasis. Doug went on to talk about the newly launched C4CC, which you can read more about here. The big take away from the evening for me is that it is far too easy for us to forget how creative the process of business is. Businesses create – make if you must! – things; products and services. We often view that as a mechanical process, which it perhaps is for the mass manufacture of products, but the process of generating a new product or a knowledge-based service is essentially a ‘creative’ one, in the traditional sense of the word. That creativity is stimulated by collaboration. As Doug puts it, the sparks that come when people collide. The knack is to capture that creative spark, and harness it into a plan – a set of aims, objectives, commitments – that can be easily flexed and adapted.

Integrating creativity and process, that’s the entrepreneurial business, and what we are aiming for in Milestone Planner. Perhaps art and business aren’t so far apart after all.

From Computer Networks to Human Networks

Wednesday, June 16th, 2010

IMG_1913 by you.

I’m in Amsterdam, at Orange Business Live 2010 – An event Orange Business Services runs each year, looking at the challenges and changes in the communications space. At the pre-event evening event one thing that really struck me was the value in networking and networks. Not just the global data networks that have been built (and many of which Orange Business Services run), but the human networks that drive business, and the value of person-to-person communication.

The activity of meeting industry peers, exchanging ideas, and sharing experiences and challenges, is an intensely valuable one. It’s an interesting time for the CIOs here. While there is conversation about the place of machine-to-machine communication, the bigger buzz was about building the “human network” within the business, enabling people across the globe to work as if they were standing side-by-side.

Business agility is a key theme here. The speed of change today is phenomenal, to borrow an example from Helmut Reisinger, Senior Vice President Europe, Orange Business Services: ”Days to a million” is shrinking. Apple took 724 days to sell a million devices with the first iPod, 74 days for the first iPhone, and just 3 days for the iPhone 2. Business has to move faster, react faster, make decisions faster. That means getting information around the organisation more quickly, but meaningfully.

“Gen Y” is becoming an increasing percentage of the work force, brining with them new expectations about connectivity and communication. A new generation of IT users is coming into the work place, and for them their first experience of IT was their mobile phone. It’s something that’s true from India to Europe.

From a SocialOptic perspective, this is not news. Milestone Planner has always been about building human networks with plans and people as nodes in that network. We’ve seen how rapidly human networks build, and how effectively information travels when it traverses across social graphs (human networks again!) rather than org charts. What is news it quite how quickly the shift is happening. You can see it in people’s faces as they interact with the blogging team. There’s curiosity, and less caution, about understanding social computing and what it can do for business.

Data networks’ value is in supporting the human network, and the most valuable software is that which joins the human network to the global network. Now, I might be a bit biased in that, but I challenge you to tell me that that isn’t so!

Take Me to the River – Activity Streams

Friday, June 4th, 2010

Activity Stream in Milestone PlannerIf you have logged into Milestone Planner in the last day or two, you will have seen the latest new feature, the Activity Stream.

A Better Sense of History

Plans, as we call them in the app now – a nice, friendly short hand for projects – have always had a history. The basic version of Milestone Planner keeps a limited history, while the Professional Edition gives a full history. The activity stream makes this history easier to see, by displaying it across all milestones in the project. It is now quick and easy to see what has been happening since you last accessed the project.

Zoom in on an Aspect of the Plan

If you click on one of the gravatars (hovering over the image will show the person’s name) in the activity stream, it will zoom into just the updates made by that person or to Milestones they own. You will see a “show all” button at the top of the stream. Clicking on this zooms back out to the full view.

By Milestone or by Work Stream

The same idea works for milestones and work streams as well. If you click on a work stream name in the text boxes on the right hand side, the stream will zoom in to show just updates in that work stream. Clicking on a milestone title filters out all activity except changes to that one milestone. Again, clicking on “show all” at the stop of the stream zooms back out, removing all of the filters.

Simpler Hovers

The change has also allowed us to reduce the size of the hovers on milestones. When you rest the mouse pointer over a milestone in the time line, you will still see the most recent change. By clicking on the “show history” text, the activity stream will focus on that milestone, so you can see all of its changes clearly, or zoom back out to the full plan.

And it’s Real-Time Too

The activity stream is real-time. Each entry shows how long ago (in minutes, hours or days) the update was made, and if someone else is also updating the plan, the activity stream will notify you of those changes and can load them into the timeline. The Professional Edition receives changes more frequently than the basic version, but you still get the idea.

Happy planning – and let us know how you get on, either here, via twitter, or via the usual feedback link!

23 Ways to Mess Up (Business) Relationships

Wednesday, May 26th, 2010


Today I am up at Thinking Digital, in Gateshead. The evidence that the digirati are here in force is that the conference tag – #TDC10 – was trending topic on Twitter. Jonathan Drori has just given a provocative talk on the on classic pitfalls of business relationships, and how to make them, or : “23 ways to mess up the relationship with your commissioner”.

For “commissioner” in his talk, you could substitute “customer”, “boss”, “investory” or many other business parties! The ‘not’ view is a great what of pointing out what you SHOULD do, starting with NOT doing these things:

  • As a small organisation:
  • 23. Go all the way on the first date – ask for money on the first meeting.
  • 22. Only call at the top levels of the organisation.
  • 21. Cloak your pitches in buzzwords, jargon and boss-speak.
  • 20. Don’t support the commissioner’s aims (the buyer). And don’t supply evidence.
  • 19. Don’t ask for anything specific…
  • 18. Be sure to include minute detail.
  • 17. Confuse useful challenge with being lippy – ideally via the press.
  • 16. Never give contacts tools to persuade others.
  • As a large organisation:
  • 15. Design pilots to test the easy things.
  • 14. Develop a handy one-size-fits-all procurement process.
  • 13. Stubbornly misinterpret European procurement law.
  • 12. A tender should come as a nice surprise.
  • 11. Frequently introduce surprising new rules – and make them tricky to understand.
  • 10. Keep ‘em keen – make people jump through as many hoops to make it hard to do business with you. Make sure that preconditions are hard to find, that dresscode is changed on presentation day.
  • 9. Call distant meetings at short notice.
  • 8. Government lawyers always know best.
  • And both ways:
  • 7. Specify first, then get technologists in.
  • 6. Choose bad measures.
  • 5a. Confuse project-management with editorial vision.
  • 5b. Never do a storyboard together.
  • 4. Confuse a neat idea with strategy.
  • In communication:
  • 3.Reinforce prejudices – it’s reassuring.
  • 2. Misjudge the knowledge of your audience.
  • 1.Avoid understanding who your audience is and how they work.

And, of course, I’d add another, never use a tool like Milestone Planner to co-ordinate and track your commitments ;) .

The ‘negative’ frame is a great way to surface the mistakes that we so easily make. Clearly, having a well communicated, common plan is essential to success, but beyond that, is it also important to avoid building in too much process and too little communication. It’s striking how many of Jonathan’s points come down to communication.